Shipping policy

1. FREE ECONOMY SHIPPING PROMOTION

*Offer valid on economy shipping only and subject to change without notice. Freight and expedited shipping is excluded unless otherwise stated on the product page. Offer on economy shipping within the 48 contiguous United States only. Shipments to Alaska , Puerto Rico, or Hawaii do not qualify. Qualifying purchase based on pre-tax, post-discount amount. Orders can be expedited at customer's expense. No adjustments can be made to prior purchases.

2. COVID-19 OFFICE CLOSURE & SHIPPING LEAD TIMES

Due to the recent concerns over the COVID-19 pandemic, we are committed to doing our part to help contain the spread of this disease. 

Once your order is placed, there is a shipping time of 5-7 business days, depending on the shipping destination.

*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 1-2 business days.

Some items may need additional processing time (+2-3 more days) before shipping it out, and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.

3. REGULAR HOURS OF OPERATION AND LEAD TIMES

Shipping hours of operation are Monday through Friday from 9AM to 5PM. Our warehouse is closed during holidays and weekends.

Once an order is submitted and received, processing time here is 1-2 business days. Orders placed over the weekend will be processed the next business day. Once your order is done processing, it will then be shipped and take an additional 1-5 business days depending on what state you live in and the delivery service you chose.

*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 1-2 business days.

Some items may need additional processing time (+2-3 more days) before shipping it out, and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.

4. HOLIDAY SHIPPING LEAD TIMES

Due to high volume and possible unforeseen weather conditions during the holiday season (December – January), couriers may be impacted and shipping delay may occur. Please order early to receive your purchase by your desired delivery date. Please also note our holiday closures, and that processing times noted above are still in effect during the holiday season.

*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 1-2 business days.

Some items may need additional processing time (+2-3 more days) before shipping it out, and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.

5. MULTIPLE PACKAGES

Your order may ship in multiple packages depending on the quantity or size of the items.

6. FREIGHT DELIVERY

Depending on the size of your order, your item(s) may ship via a freight company. Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise.

If your order contains more than one item and one of the items must be shipped via freight then the remaining items may be palletized and shipped together. If your order contains more than one item and one of the items must be shipped via regular FedEx services, these shipments will be separate and will arrive at different times.